About Uniting Financial Services

Uniting Financial Services’ mission statement is disciplined ethical investment with a heart for the Uniting Church’s mission. UFS also aspires to be a leading provider of ethical investments and financial services, not only within the Uniting Church in Australia but across the not-for-profit sector.   We embrace an open and honest culture of safety, transparency, accountability and integrity. To support people to report matters openly and with confidence, we have implemented an anonymous and confidential reporting system called Speak Out.   Speak Out is provided so anyone can report any concerns (current or historic) they have about wellbeing and integrity within UFS or offer ideas and suggestions that may improve how we operate.     Safe, simple and secure The Speak Out Program is administered by our integrity partners, Core Integrity. Core Integrity’s Hotline platform provides you with a safe, simple and secure platform to report a wide range of issues either confidentially or anonymously.   When you submit a report via the Core Integrity platform, we want you to take comfort in knowing that all reports are treated in the strictest of confidence.   The Core Integrity team are experienced in receiving, assessing and dealing with confidential and sensitive reports and provide this service on behalf of UFS.     What is Speak Out? We want to hear about any concerns or issues relating to the safety or wellbeing of anyone in UFS. If we know about an issue early on we can take action to prevent the issue from escalating. By ‘Speaking Out’ you can be assured that we will take every concern and issue raised seriously and every effort will be made to ensure that the matter is dealt with as quickly as possible.     When to Speak Out? You are encouraged to report genuine concerns about conduct within UFS which appears to you to be illegal, unethical or otherwise improper.   Examples of when to Speak Out: Conduct or behaviour that is dishonest or corrupt such as offering or accepting a bribe. Illegal conduct such as theft and criminal damage against property. Fraud, money laundering or misappropriation of funds. Financial irregularities. A safety or security concern. Work, health and safety issues. Data security or privacy concerns. Concerns about the failure to comply with, or breach of, any law or regulation.     When NOT to Speak Out? The Speak Out platform and processes are not: an internal grievance process; or a client complaint or concern process.   Anyone who wishes to raise concerns of these types should do so via the appropriate internal processes, or through our external contact methods of:   📧 complaints@unitingfinancial.com.au   📞1300 133 673       How to Speak Out  You can Speak Out using the following reporting channels operated by our independent integrity partners, Core Integrity.   Hotline Phone Number: 1800 951 145   Email: speakout@coreintegrity.com.au   Mail (postal address): PO Box 895, Darlinghurst NSW 1300   Alternatively, you can email the Chair of our Risk Committee on craigleesyd@gmail.com

  CallInvestments and Lending: 1300 133 673Other enquiries: 02 8267 4300

  Emailcontactus@unitingfinancial.com.auWe are here to help.

  Post P.O. Box A2178, Sydney South NSW 1235  

  AddressLevel 10, 222 Pitt Street, Sydney NSW 2000

  Important for you to know Financial services are provided by The Uniting Church (NSW) Trust Association Limited ACN 000 022 480, ABN 89 725 654 978, AFSL 292186 (“UCTAL”) and by The Uniting Church in Australia Property Trust (NSW) ABN 77 005 284 605 (“UCAPT”) (together and separately “Uniting Financial Services”), for The Uniting Church in Australia, Synod of NSW and the ACT (“Synod”), under a s.911A Corporations Act 2001 (Cth.) authorisation and pursuant to APRA Banking Exemption No. 1 of 2021 and ASIC Regulatory Guide 87 and ASIC Corporations (Charitable Investment Fundraising) Instrument 2016/813 exemptions. Uniting Financial Services® is a registered trademark of UCTAL used with permission of UCAPT. None of The Uniting Church in Australia, UCAPT and UCTAL is prudentially supervised by APRA. Therefore, investments with or contributions to these Uniting Church organisations will not receive the benefit of the Financial Claims Scheme or the depositor protection provisions in the Banking Act 1959 (Cth.). All financial services and products are designed for investors who wish to promote the religious and charitable purposes of Uniting Financial Services and The Uniting Church in Australia and for whom profit considerations are not of primary importance in their decision to invest. The information on this page has been prepared without considering your objectives, financial situation or needs. You should, before acting on it, consider its appropriateness to your circumstances or refer to the relevant disclosure document. Loan applications are subject to credit approval. Interest rates are subject to change. Fees and charges may apply.